National Office Staff Jobs

National Office Staff Jobs2022-09-09T14:09:41+00:00

The National Ski Patrol (NSP) Board of Directors seeks a brilliant, energetic leader to serve as Executive Director.  The NSP is a federally chartered, charitable, nonprofit corporation established in 1938.  As the leading authority on winter mountain safety, NSP is dedicated to serving the public and outdoor recreation industry by providing education and accreditation in outdoor emergency care and related disciplines.  NSP’s mission is to help keep people safe on the mountain and during other outdoor activities.

The Organization

A member-oriented organization, NSP offers high-caliber training in eight disciplines: Avalanche Sciences and Safety, emerging innovative Bike Patrols, Instructor Development, Mountain Travel and Rescue, Nordic/Backcountry, Outdoor Emergency Care, Outdoor Emergency Transportation, and Outdoor Risk Management.  Patrollers often begin their careers as candidate patrollers by completing Outdoor Emergency Care, an in-depth, outdoor-oriented emergency medical course.  Many patrollers pursue further training and become certified instructors in their disciplines.  NSP’s participation in the International Commission for Alpine Rescue (ICAR) and Fédération Internationale des Patrouilles de Ski (FIPS) ensures our curricula are current, relevant, and recognized worldwide standards.

NSP has over 31,000 volunteers and paid members, serving over 650 ski and bike patrols.  NSP members work on behalf of local outdoor recreation areas, including winter snow and summer sports areas, to promote safe recreation and to provide emergency care.  Supporting our members and mission are a staff of up to 22, not including contract and freelance support, with headquarters based in Lakewood, Colorado, with an annual budget of approximately $4 million.

The National Board of Directors comprises 13 NSP members elected by NSP’s membership.  All board members serve as volunteers and have term limits.  Like most NSP members, board members are passionate about patrolling and proud of NSP’s heritage.  In addition to managing dynamic standing and ad hoc committees, board members also play active roles in shaping the organization’s future.

 Position Overview

The Executive Director reports to the Board of Directors through the board chair.  The Executive Director leads the general operational aspects of the organization.  The Executive Director is one of the primary faces and voices of NSP and acts as a crucial brand ambassador representing the NSP as an industry leader in snow sports, outdoor recreation, safety, and education.  Responsibilities include the budget, staff management, membership programs, fundraising, sponsorships, and partnerships with allied organizations.

The Executive Director’s principal duties include the following:

 Advocate for NSP and its mission.

  • Oversee the development and delivery of high-quality educational programs and processes for quality assurance.
  • Ensure that the NSP courses and certifications remain the benchmark or standard in the snow sports and outdoor recreation industry.
  • Ensure proper annual member registration, credentialing and record keeping.
  • Establish and maintain a modern technology strategy and system that serves the needs of the members and the organization.
  • Ensure the stability and sustainability of the organization, and manage the finances to maintain a balanced, strategically targeted budget.
  • Enhance the quality and diversity of NSP industry partners’ and sponsors’ experience with the NSP.
  • Attend and participate in board meetings and several standing and ad hoc committee meetings up to three times per week in the Mountain Time zone’s evenings – 6-8 pm.
  • Protect and enhance the value of the NSP brand by acting as an NSP brand ambassador/spokesperson, frequently participating in interviews with media and/or speaking at local and national outdoor recreation engagements.
  • Manage the administrative functions of the Lakewood office.
  • Maintain efficient infrastructure of the organization, promoting high staff morale and sound physical assets.
  • Promote a culture of customer service.
  • Foster an environment of diversity, equity, and inclusion within the national office and among NSP’s members.
  • Develop and execute initiatives and strategic directives as provided by the Board of Directors and ensure continuing progress toward accomplishing the goals and objectives of the NSP.

The ideal candidate for the position may possess:

  • Demonstrated leadership as an executive in a substantial member-oriented association.
  • A history of exceptional relationship-building skills with volunteers, employees, vendors, industry partners, and sponsors.
  • Ability to build rapport with an experienced working Board of Directors and provide administrative support to a robust volunteer leadership structure.
  • Experience in strategic and operational planning, overseeing the implementation of strategic objectives, and inspiring staff, board members, and stakeholders to collaborate toward that future.
  • Exceptional proven communication skills­­–verbal, written, public speaking, and presentation.

Qualifications

  •  Bachelor’s degree required; relevant post-baccalaureate degree preferred.
  • Five to seven years of senior management experience in a range of leadership roles.
  • Experience in a progressive nonprofit organization with board-level reporting responsibilities.
  • Experience in, knowledge of, and passion for outdoor recreation.
  • Professional experience in the outdoor recreation industry, such as experience as a volunteer or career NSP member, is preferred.
  • Ability to travel throughout the United States and occasionally other countries to attend appropriate conferences, division meetings, and other NSP or industry-related events.
  • Demonstrated dedication to increasing diversity, equity, and inclusion for NSP members, the outdoor industry, and the workplace.
  • Strong project management skills and track record of completing complex projects on time and on budget.
  • Understanding of business operations, leadership, and management principles including human resources, legal issues, accounting, finance, and facility management.

Other preferred qualifications include:

  • Experience in education and curriculum development.
  • Demonstrated ability to develop and retain corporate partnerships.
  • Media and press relations experience or training.
  • Proven ability in creating, leading, and managing fundraising efforts, including donations, grants, and sponsorships.

Compensation

 The salary range for this position is $125,000-$145,000 annually and will be competitive with salaries for executive leaders in similar nonprofit organizations, depending on background and experience.  NSP benefits include health insurance, 401(K), holidays, vacation, sick leave, a wellness benefit, and industry pro deals.

 Application Process

To apply for this position, submit your resume and cover letter to jobs@nsp.org. Within your cover letter or resume, please provide a description of your qualifications related to the Position Summary and “ideal candidate” traits.  Screening of applications will begin without delay and continue until the position is filled.  The Board of Directors will ask for professional references after developing a short list of candidates.

The National Ski Patrol is an equal opportunity employer.  We encourage women, people of color, and members of other underrepresented groups to apply and to become part of the NSP community.

The office and communications administrator supports the National Ski Patrol (NSP)’s national office by managing office operations , including those related to staff functions, maintaining office equipment and supplies and helping to onboard new employees. This role also heavily assists the marketing and communications department.

Reports to:      CEO & DFO & DMarCom

OBJECTIVES

The office and communications administrator supports the National Ski Patrol (NSP)’s national office by managing office operations, including those related to staff functions, maintaining office equipment and supplies and helping to onboard new employees. This role also manages the budget for office supplies and staff appreciation functions. This position will support and liaise with the National Board of Directors and NSP’s standing committees by assisting with board communications including preparing supporting documentation, assisting in coordinating board, division and program meetings and managing the request for action processes and the administrative roster.

This role also heavily assists the marketing and communications department, including tasks related to helping to generate, coordinate and distribute communications related to the ski, bike and outdoor industries. The office and communications administrator position will help maintain and create email distribution lists, assist with planning and scheduling social media posts, support and track marketing deliverables for NSP partners and assist with internal and external communications.

RESPONSIBILITIES

OFFICE DUTIES:

  • Assist office making travel, transportation and lodging arrangements, event registrations and coordinating calendars
  • Schedule staff meetings, outings and other gatherings
  • Manage new staff onboarding
  • Maintain orderliness of the office, including the ordering of office supplies and ensuring the full function and capability of all equipment, including telephones, voice messaging, printers, and copy equipment.
  • Work with staff directors on projects and additional tasks as needed

COMMUNICATIONS TASKS:

  • Assist with interdepartmental communications
  • Assist in tracking ski, bike and outdoor industry news
  • Assist with marketing and communications content coordination and distribution
  • Assist with marketing and communications calendar coordination and maintenance
  • Maintain and create email distribution lists as needed
  • Assist with planning and scheduling social media posts
  • Support and track marketing deliverables for NSP partners
  • Assist with internal and external communications.

BOARD LIAISON:

  • Communication and coordination with staff leadership and organizational leadership:
  • Prepare meeting packets for the monthly board meetings
  • Administer the NSP meeting calendar, including the organization of all national board and national committee meetings on the national calendar
  • Maintain and distribute call-in information, packets and minutes as necessary
  • Maintain the posting and updating of minutes and packets to the member website
  • Ensure NSP’s policies & procedures and bylaws are up-to-date
  • Maintain the NSP administrative, program and committee rosters
  • Coordinate national board elections

SKILLS AND ABILITIES

  • Excellent computer skills
  • Excellent organizational skills
  • Excellent verbal and written communication skills
  • Attention to detail and ability to meet deadlines
  • Be a reliable team player
  • Ability to learn internet-based software
  • Communicate with staff and NSP members in a professional, courteous and efficient manner
  • Willingness to multi-task and have flexibility to adapt to changing circumstances

BONUS SKILLS

  • Prior experience in a marketing or communications role
  • Experience with Constant Contact or similar email service providers
  • Experience with Hootsuite, SproutSocial or similar social media scheduling platforms
  • Passion for, and knowledge of, the ski/bike/outdoor recreation industry

REQUIREMENTS

  • 5 years’ experience in customer service and/or office management.
  • Experience working with boards of directors for nonprofit organizations
  • Knowledge of Microsoft Office, Zoom, Team. iMIS knowledge a plus

COMPENSATION AND BENEFITS

Salary range is $50,000 to $60,000. Benefits include medical, dental, vision, life and AD&D insurance. health insurance, a matching 401(K) plan, flexible schedule, holidays, vacation, sick leave, wellness benefit, NSP store discounts and pro deals.

HOW TO APPLY

If you believe in the mission of the NSP we encourage you to apply. NSP is an Equal Opportunity Employer. Our employees are people with different strengths, experiences and backgrounds, who share a passion for our mission. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.

Please email your resume and cover letter to jobs@nsp.org. No phone calls please. Priority will be given to applications submitted before Thursday, Sept. 1.